Service & Parts
Service & Maintenance
All your materials handling service requirements taken care of with one call
Preventing a problem is always better than fixing one, this philosophy is behind all our preventative maintenance packages.
We provide local and national emergency breakdown repairs and scheduled preventative maintenance services to literally thousands of businesses around the country. No matter where you are or what your service problem, Grant Handling has the resources to keep your business running free from stoppages caused by materials handling breakdowns.
Nationwide Service Technician Network
Our Regional engineering support dispatchers will ensure the nearest engineer with the best skill sets is despatched to you at the time of your call ensuring that we get you operational again as quickly as possible 24/7. Our 120 mobile engineers are strategically located around the country meaning you’re never far away from a helping hand.
24 / 7 breakdown cover
No-one reacts quicker to breakdowns than us, Guaranteed! We offer 24 Hour Breakdown Response, 365 days a year, supported by fully skilled staff, offering outstanding local support on a national basis.
As with all areas of our business our parts department takes pride in offering excellent value for money and a speedy delivery service, allowing our dealerships to keep their fleets running.
Regional and National Parts Centres
Our depots and central parts centre stock around £3m worth of fork lift parts, this equates to thousands of line items to meet the potential needs of hundreds of different models. Our policy of active parts management allows us to assess the core needs and consumption of our customers allowing us to offer 95% first pick ratio and overnight delivery to most UK mainland destinations.
Fast Track Parts Supply
Where a forklift part is not immediately available, we have open line access to the Heli’s international parts distribution hub offering us an additional £15m of parts stock availability.